Last Updated on September 25, 2023
Contact Number
Speak to the head office team at Butlins by using the contact number listed above. When you phone this number they’ll ask if you don’t have a booking within the next seven days to use another means of communication, but then will list the following options to choose from to speak to the correct person.
- Press one if you already have booked a holiday with Butlins
- Press two for payments
- Press three for group bookings and day visits
Phone lines are available Monday to Friday from 9am to 7pm. Then on both Saturday and Sunday too, the times 9am to 6pm.
Address
1 Park Lane
Hemel Hempstead
Hertfordshire
HP2 4YL
Directions
The nearest train station is Hemel Hempstead which is about a twenty minute walk away from the Butlins head office location.
The Riverside shopping centre is just over the road from the Butlins head office, and situated around this is numerous bus stops. Here you’ll find the routes 1, 1A, 2, 4, 20, 51, 207, 352, 500, 501, 502, 508, H10, H11, H19 and PB1 all stop.
From Park Lane you can turn onto St. Albans Road, and then there is just a couple of minutes to drive until you reach the A41. From here you’re easily connected with the M1 and the M25 is just a little further along too.
I want to make a complaint regarding an incident that happened on Sunday 24th of September, we was a party of 6 4 females and 2 males, we was queuing to get into reds at butlins Skegness resort for bingo bongo one of the security guys said he needed to search our handbags we all had small handbags but the security guy thought he had a right to start opening our bags himself he was opening the zips on my handbag and took my lipstick out of my side pocket, when he search on of my friends bags she had some loose bank notes he removed them from her bag and put them in his shirt pocket again going all through her bag and it was only a bum bag so only small, we all felt upset by this and found it very degrading we feel he over stepped the mark with his actions as I know that yes we can have bag searches but the security aren’t aloud to open our handbags themselves or remove any item and they shouldn’t move anything around.