Jobcentre Plus is part of the Department for Work and Pensions, so calling this number will connect you to a DWP helpline for Jobcentre Plus. You will be given the chance to state the reason for your call to the automated system, such as “Jobcentre appointment” or the name of the benefit you are receiving. If you hold the line, it will then give you numbered options for benefits instead. Select the relevant benefit to go through to that department at Jobcentre Plus. These are the option numbers:
- Press 1 for Employment and Support Allowance.
- Press 2 for Jobseeker’s Allowance.
- Press 3 for Income Support.
- Press 4 for Incapacity Benefit.
- Press 5 for Universal Credit.
- Press 6 for anything else.
You are likely to need your National Insurance number or any reference number they have given to you in order to proceed. If you receive Universal Credit, you might have to use your online account.
21-22 Park Place
There are many regional Jobcentre Plus offices across the UK. However, their listed headquarters is in Leeds. The Jobcentre is close to the Leeds Inner Ring Road. Drivers can get to the office by turning off the A58 onto Wellington Street then turning left onto Queen Street, where the Jobcentre building is located on the corner of Park Place. There are parking spaces along the street which cost £2.60 an hour to Pay & Display. The office is a 7-minute walk from Leeds train station, for CrossCountry, East Midlands, LNER, Transpennine Express, and Northern services. There are bus stops along Wellington Street and one on King Street with plenty of bus routes.