You can phone the Severn Trent head office on the phone number above. When you call this number you will be connected to the first available advisor. Therefore, when you call you might just be placed on hold whilst they try and connect you, or you can get straight through to an advisor.
When you call you can explain the reason you’re calling, and they will either be able to help you with your query, or they will connect you to the correct department that you need to speak with.
Severn Trent Centre
2 St John’s Street
The Severn Trent head office can be found in the Coventry city centre. The Coventry train station is about a 15-minute walk away from the head office address.
The head office can be easily accessed from the A4053, which is the ring road which gets you around the Coventry city centre. From this you can get onto the A4114 or the A44. Both of these roads will get you to either the the M6 or the M42, depending on which destination you’re heading to.