Amazon Head Office (London)

Last Updated on September 20, 2023

Contact Number

0800 279 7234 

When you call this number you will instantly hear a message of how you can contact Amazon in a quicker way. They will explain how they’ll send you an SMS with a direct link to contact them online. This is the faster way to contact Amazon. When you press one the call will end and you will be sent the text message with the link. 

Press two for them to repeat what they’ve just told you. 

Press three to continue. 

If you continue to hold you will hear a message on what you should do if you get a suspicious phone call from someone who tells you they are Amazon, but you aren’t sure. 

After this, Amazon will explain their refund and return policy. They go into detail on the types of emails you will receive from them, and how long you should expect to wait for the money to be refunded to you. 

If you continue to hold the line you will be placed into a queue to speak to an operator. 


​​60 Holborn Viaduct





The Amazon UK head office is located in central London, so getting there by car is probably not the best option simply due to traffic. However, if you wish to drive to the Amazon UK office then you’re best using the M1 until you reach the A1 then accessing the A501, leave the A501 on the junction at Old Street. Carry on to Clerkenwell Road and turn into Farringdon Street, where you’ll find 60 Holburn Viaduct on the corner. 

The closest overground station to the Amazon headquarters is Farringdon or City Thameslink, with the office situated in the middle of both of these stations. 

The closest underground station is St Paul’s or Chancery Lane, again the office is located in the middle of both of these stations.

One thought on “Amazon Head Office (London)

  1. COMPLAINT . Need respite see from Senior Finance Manager and Security sept.
    re scam call to fraudulently take £800 out of my account today, I’ve reported to band and will forward to police for action

    Also re order placed on sept 6 th the company have taken money out of my account for goods which they do not have or can give any indication of when they could deliver it.

    I called this am customer services this am and after 20 minutes of being put on hold several times eventually spoke to escalation section Irish person . Who I formed me she was the highest person to complain to …. But did not resolve the issues. I cancelled the order as this is also fraud, taking money for goods Amazon do not have. If I had not called three weeks from order.. when was Amazon going to communicate with me,

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