Last Updated on September 25, 2023

The contact number for CarMax is available directly from their website at no or lower cost.

General Enquiries:  (866) 629-0144

Finance Account: (800) 925-3612

Head Office: (800) 519-1511

CarMax Contact

The CarMax head office located in Richmond is reachable by phone at the number shown above. Calling this number will put you in contact with a number of departments, such as general enquiries, finance account, and head office.

Marketing email: marketing_carmax@carmax.com

Supplier enquiries:  supplier@carmax.com

Unclaimed property: stalecheck@carmax.com

Address

12800 Tuckahoe Creek Pkwy,

Richmond,

Virginia,

23238

Directions

The head office for CarMax is located in Richmond, Virginia. The nearest train station is Richmond Main Street Station which is a 28-minute drive to your destination.