Budget Direct Head Office

Last Updated on September 25, 2023

The contact number for Budget Direct is available directly from their website at no or lower cost.

Customer service: 1300 306 560 

Claims: 1800 069 336

General enquiries: 1800 182 310

Budget Direct contact number

The Budget Direct head office located in Brisbane is reachable by phone at the number shown above. Calling this number will put you in contact with a number of departments, such as Claims, Customer Service, and General Enquiries.

Email:  info@afca.org.au

Email no claims:  CSD@budgetdirect.com.au

Life claims: life.claims@budgetdirect.com.au

Car: motorclaims@autogeneral.com.au

Home:  homeclaims@budgetdirect.com.au

Travel:  homeclaims@budgetdirect.com.au

Pet:  claims@pet.budgetdirect.com.au

Motorcycle: motorcycleclaims@autogeneral.com.au


Level 13 Toowong Tower

9 Sherwood Road



QLD 4066


The Budget Direct head office is easily accessible via public transport. The Toowong Tower is a 2-minute walk from the Toowong train station, making it easily accessible. The High Street bus stop located a few minutes away can be accessed by the 415, 425 and 433 buses.

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