Due to the recent takeover by Mike Ashley of Sports Direct after the brand went into administration, House of Fraser is currently not taking phone calls. If you use the number above to contact House of Fraser, at the moment you won’t get through to the head office. Instead, you will be directed to send an e-mail to House of Fraser customer services at firstname.lastname@example.org. While House of Fraser is being assessed and restructured, this is the only way to get in touch. They will reply to e-mails sent to this address from 9am to 5.30pm every weekday, but it can take 5 working days to get a response.
House of Fraser
27 Baker Street
House of Fraser’s head office is near the heart of Marylebone in London, which means that travelling there by car will be more expensive. The closest car park is NCP London Portman Square, which is 3 minutes away on foot and costs £10 an hour. Q-Park Marylebone is twice the walk, but it costs £8 an hour to park there. The nearest station is Marble Arch on the Central line, a 10-minute walk away, or Bond Street for the Jubilee line, which is a few minutes further. The closest bus stop is George Street (Stop K) a few minutes away, which is on several routes.