British Airways Head Office (Harmondsworth)

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Contact Number

Call British Airways on this number to connect to their head office in Waterside. It will give you several numbered options to choose from. Press the number for the appropriate department.

  1. Waterside Residents
  2. Recruitment
  3. Director Enquiries
  4. Address or Directions
  5. Customer Queries

You can also ask to transfer to a specific department such as HR and Legal, Communications, Operations, Safety and Security, Finance, Digital, Analysts, or the Airport Customer Services.


British Airways Plc
PO Box 365
West Drayton


The British Airways head office is not far from Heathrow Airport. It is accessible in vehicles from the M4, M25, or Colnbrook By-Pass. There are car parks on the site, but parking spaces may be limited.

The nearest train station and bus station are in Heathrow. This is obviously a very busy area, and not ideal for stress-free public transport. However, the 350 bus calls at the Duke Bridge stop, which is a 6-minute walk to the office with a footpath shortcut.