Dunelm Head Office (Syston)

Last Updated on January 20, 2020

Contact Number

Call this helpline number and you will reach the Dunelm answering service. The pre-recorded voice will give you a list of possible contact reasons for you to choose from, which are these three options:

  1. Press 1 to talk to Dunelm about their home delivery service.
  2. Press 2 to discuss their retail stores and relevant information.
  3. Press 3 for assistance with Dunelm’s Made to Measure service.

If you are calling about made-to-measure blinds or delivery of an online order, then the number to press is obvious. If you’re trying to find information about a store, or you have a different enquiry relating to Dunelm’s retail operations, press 2. This includes complaints. You can also contact the head office regarding careers, charity, and press. Members of staff can call to reach HR or Payroll.


Dunelm (Soft Furnishings) Ltd
Watermead Business Park

dunelm head office


Watermead Business Park is right off the A607 alongside the River Soar. You can reach it by car from the A46 to the north, or Melton Road and Newark Road from the south. You might pass the Dunelm store at Thurmaston Shopping Centre off Barkby Thorpe Lane. To get to the head office, turn off the A607 onto Pontylue Way and take the second exit off the roundabout, following the signs for visitor parking. The closest train station is Syston, which is serviced by East Midlands Trains and 20 minutes from the business park on foot. The 100 bus calls at the nearest bus stops on Roman Way. This will be almost a 10-minute walk through the business park.