Virgin Media Head Office (Hook)

Last Updated on January 22, 2020

Contact Number

Call this phone number to connect to the Virgin Media head office helpline. The switchboard will give you the automated option of pressing 1 if you have a customer enquiry. Otherwise, hold the line to speak to a Virgin Media switchboard operator. They can transfer you to whichever department you are looking for. Here are some of the reasons you might call the head office:

  1. Customer Enquiries (Sales, Broadband, TV, Home Phone & Mobile)
  2. Report a Fault & Technical Support
  3. Code of Practice & Complaints
  4. Press Office & Industry Analysts
  5. Marketing & Advertising
  6. Investor Enquiries


Virgin Media
Bartley Way
Bartley Wood Business Park
RG27 9UP


Virgin Media has 13 regional offices in England, and one office each in Wales, Scotland, and Northern Ireland. Call on the phone to get the details of a local office if you cannot travel to Hampshire. If you can, the Virgin Media head office buildings are located in Bartley Wood Business Park. You can exit onto the B3349 from the M3 or A287, then access Bartley Way. There are plenty of parking spaces around. Hook train station is about 15-20 minutes from the Virgin Media head office by foot. Berry Court is the nearest bus stop. You can catch the 13 or 408 buses then walk around 15 minutes from Station Road to the business park via the B3349 road.