Hays Travel Head Office (Tyne and Wear)

Last Updated on February 7, 2023

Contact Number

Phone the Hays Travel head office on the phone number above. When you call this number you will be put on hold until an operator is available to speak to you. You will be asked to choose from the following options: 

  • Press one for cruise bookings 
  • Press two for new bookings 
  • Press three for existing bookings 

Phone lines are available six days a week, being closed on Sundays. Monday to Friday they are available 9.15am till 5.30pm and then Saturday is 9am till 5.30pm. Bank Holiday times can vary. 


Gilbridge House 

Keel Square 


Tyne and Wear



The Sunderland train station is just a five minute walk from the Hays Travel head office. 

There is a bus stop just five minutes away from the head office on St Michael’s Way, here the routes 8 Country Ranger, 9, 10, 11, 20, 56 Cityrider, 81, E1, E2, E6 and TB1 all stop. 

From Keel Square you can get onto High Street West and then access the A183. From here take the A1231 and you can get onto the A1 motorway.