MBNA Head Office (Chester)

Contact Number

03456 062 062 

Call the MBNA head office on the contact number above, this number is available Monday though till Friday 8am till 10pm. Then at 8am till 6pm on a Saturday and Sunday. 

When you call this number they will explain other quicker methods for getting in touch with them. Then ask you to explain your reason for the call so they can connect you to the right person. 

If you hold the line for a second, you will then hear the options to: 

Press 1 to hear your balance

Press hash for self service 

Otherwise please state the reason for your call. 


MBNA Limited 

Cawley House 

Herons Way

Chester Business Park 




The MBNA head office is found on Chester Business Park, just outside the Chester city centre. This means that public transport is a little more difficult to get there, but it’s really easy to travel there with a car. 

Just outside the business park is the North Wales Express Way which connects you to lots of major A roads and then the M53 too. 

The nearest train station is Chester, but this is a fair distance from the headquarters, so you will need another mode of transport to get there. 

There are bus stops on the Chester business park with the routes 1 Sapphire and X4 stopping there.